Terms and conditions

1. Membership eligibility and household accounts

Membership is subject to approval by KIB GYM (KIB).
The minimum member age is 5 years old.
An account holder must be at least 18 years old.
A member under 18 must be linked to an adult account holder and have recorded consent from a parent or legal guardian.
The account holder is responsible for keeping their own and their children's information accurate and for actions taken through the household account.

Choosing a plan or submitting an application does not create an active membership.
KIB may approve or reject an application after reviewing eligibility, guardian consent and the information provided.
An invoice is issued only after approval. Membership access begins only after KIB verifies full payment.
KIB may request further information where reasonably required to assess an application or protect member safety.

Members must follow gym rules, coach instructions, safety directions and proper equipment-use requirements.
Members must behave respectfully toward coaches, staff and other members.
KIB may refuse entry, suspend access or terminate a membership for unsafe conduct, misuse of facilities, serious misconduct or breach of these terms.

Boxing, Muay Thai, Taekwondo, CrossFit and related training involve physical exertion, contact and an inherent risk of injury.
Members and guardians must disclose relevant medical or safety information and should obtain medical advice before training when appropriate.
Members participate at their own risk to the extent permitted by applicable Malaysian law. Nothing in these terms excludes a right or liability that cannot lawfully be excluded.
Members must stop training and inform a coach if they feel unwell or unsafe.

Plan prices, durations, class eligibility, weekly visit limits and benefits are shown before an application is submitted.
Existing paid invoice amounts and existing membership dates are not changed retrospectively.
Changes to class eligibility or weekly limits may apply immediately to active memberships. New prices and durations apply to future applications and renewals.
KIB may change, replace or cancel classes, coaches, timetables or facilities where operationally necessary.

Prices are stated in Malaysian ringgit (MYR) and are charged in the amount shown on the invoice.
Online payments are processed through KIB's payment provider. Cash or bank-transfer payments are active only after an administrator records and verifies them.
KIB does not automatically charge or renew a membership in this release. A member must initiate each new payment or renewal.
A failed, cancelled or unverified payment does not activate a membership.

A booking is permitted only while the selected member has a valid membership that covers the class and satisfies its age and visit rules.
Class capacity, booking cutoffs and cancellation cutoffs are displayed in the member portal. Unless changed by KIB, booking closes at class start and cancellation closes 2 hours before class start.
When a class is full, an eligible member may join the waitlist. Promotion follows waitlist order and is confirmed through an account-related notification.
Late cancellation or failure to attend may be recorded and may affect future booking access where KIB adopts a published rule.

Membership cancellation must be requested in writing through the member account or KIB support.
Please allow 1-3 working days for processing. Access continues until KIB completes or otherwise confirms the request.
Refunds are not automatic. Any refund is considered and recorded by KIB according to the applicable plan, circumstances and Malaysian law.
Cancelling a class booking is separate from cancelling a membership.

KIB may suspend or terminate a membership for a material breach, safety risk, abusive conduct, fraudulent activity or unpaid amounts.
KIB will keep an audit record of administrative membership changes and will provide a reason where appropriate.
Termination does not erase payment, attendance, consent or other records KIB must retain for legal, financial or operational reasons.

Personal information is handled under the KIB Privacy Policy.
KIB uses contact information only for verification, account security, membership, payment, booking, waitlist, class, cancellation and other directly related service messages.
KIB does not send newsletters or promotional marketing messages through this system.

The account holder must accept the current Terms and Privacy Policy before submitting transactional requests.
Acceptance is recorded with the document version, time, account and IP address.
KIB may publish revised terms. Significant changes will be communicated, and members may be required to accept a new version before continuing transactional actions.

Questions and written requests may be sent to iman@kibboxingmuaythaigym.com or 011-1004 0969.
This revised web copy removes the marketing-use clause from the source Terms so it is consistent with KIB's no-marketing Privacy Policy. It requires owner and legal review before production launch.